Job openings for front desk executive in chandigarh

The Front Office Executive is responsible for providing excellent customer service at the front desk of the hotel. This role involves managing guest check-in and check-out processes, addressing guest inquiries, and ensuring a pleasant stay for all visitors.
Responsibilities
Greet and welcome guests upon arrival
Manage check-in and check-out procedures efficiently
Handle guest inquiries and provide information regarding the hotel services
Maintain accurate records of bookings and guest information
Coordinate with other departments to ensure guest satisfaction
Assist in resolving any guest complaints in a professional manner
Process payments and maintain cash register
Ensure the front office area is tidy and presentable at all times
Skills and Qualifications
2-3 years of experience in hotel front office operations or customer service
Excellent communication and interpersonal skills
Proficient in using front office software and Microsoft Office Suite
Strong organizational and multitasking abilities
Ability to work in a fast-paced environment
Good problem-solving skills and attention to detail
Knowledge of hotel management systems and procedures is a plus